Contact DennTech Support
We’re here to help with your desktop crypto trading bot
Have questions about the DennTech lifetime license, setup on Kraken, Binance.US or Gemini, or need help choosing the right version? Fill out the form below and our team will reply within 24 hours.
Support Coverage
Our team helps with installation, exchange connectivity, strategy configuration, and risk-control tuning for Kraken, Binance.US, and Gemini. To speed up support, include your operating system version, the strategy you are running, and any error text shown in the dashboard log.
We also assist with migration from other bot platforms, optimization of trade sizing workflows, and safe rollout plans for new strategies. If your issue relates to execution consistency, share timeframe settings and your active stop logic so we can provide precise troubleshooting steps.
Before You Submit
- Confirm your exchange API key has the required trading permissions
- Verify bot version and strategy selection in your active profile
- Include screenshots or logs if your issue is visual or execution-related
Response Expectations
Most requests are answered within 24 hours. Complex technical requests may require follow-up questions to reproduce behavior accurately. The more details you provide up front, the faster we can deliver actionable solutions.
Before submitting — you may find an instant answer in one of these: